Store Policy - theiathestore

Made to Order

All products at theiathestore are made to order, ensuring that each piece is crafted with care and precision just for you. This allows us to maintain high quality and uniqueness in every product.

Shipping Policy

Processing Time: Your order will be ready to ship within 3-15 working days of placing your order.

Delivery Time: Shipping times may vary based on location, but we aim to get your order to you as quickly as possible once it has been processed.

Shipping Regions: We currently ship across India.

Payment Policy

No Cash on Delivery (COD): We do not offer COD as a payment option. All orders must be paid for in advance through the available online payment methods.

Cancellation and Return Policy

No Cancellations or Returns: As each product is made to order, we do not accept cancellations, returns, or exchanges. Please ensure that you review your order carefully before completing your purchase.

Claims for Damaged or Defective Products

Unboxing Video Required for Claims: In the rare event that you receive a damaged or defective product, please record an unboxing video. This video will be required for any claim related to product damage. Claims without an unboxing video will not be accepted.

Customer Support

For any queries or concerns, feel free to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.